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Explore our library of insights, guides, and updates to help you get the most out of Virtual Hallway.

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85 items
Guides & How-Tos

When are the most effective times to block off for phone consults?

While Virtual Hallway phone consults have been booked at all times through the day, and week (including weekends), a fairly clear pattern of high volume times has emerged. Which days are busiest? End of the week. Thursday and Fridays tend to have the highest volume of bookings. Monday and Tuesday are the next most frequently […]

2022-02-14 1 min read
Guides & How-Tos

How to schedule calls to fit your workflow

You’re busy, and you always have more hours of work than there are hours in the day. While Virtual Hallway phone consults maximize time, improve patient care, and can provide significant hourly compensation, finding a way to fit consults into your workflow is an important way to create a successful phone consult service. Every clinician […]

2022-02-14 3 min read
Guides & How-Tos

You booked your first phone consult, now what?

First things first, congratulations! And thank you! Phone consults are an essential part of solving the issue with waitlists in this country, and you are now a part of the solution. Here are your next steps to take: Take note of the date, and time of the consult. Input the information into your main calendar, […]

2022-02-14 2 min read
Guides & How-Tos

How to schedule phone consults to fit into your busy workday

You’ve got a busy practice, and endless flow of patients, paperwork to catch up on, lab tests to follow up. There are more hours of work than there are hours in the day. While Virtual Hallway phone consults maximize time, improve patient care, and can provide compensation, we know that it can be difficult to […]

2022-02-14 2 min read
Guides & How-Tos

Setting up a successful phone call

There is no right way to do a phone consult. Each physician will find a different way that works best for them, depending on their practice type and workflows.  In speaking with Virtual Hallway physicians, we have a few best practices for phone consults: A quiet space with good phone connection Being able to focus, […]

2022-02-14 3 min read
Guides & How-Tos

Is my question appropriate for a phone consult?

This concern comes up a lot more from Family Physicians than it does from Specialists. In fact, depending on specialty, between 30-70% of all referrals sent for a traditional consult could be addressed by phone consults. However, what we also know is that there are many situations where a patient may not have been referred […]

2022-02-14 2 min read
Guides & How-Tos

Setting up a successful phone consult

There is no right way to complete a phone consult. Each physician will find a different way that works best for them, depending on their practice type and workflows.  Here are a few best practices we have heard from other Virtual Hallway physicians: Find a quiet space with good phone connection For your consult, you […]

2022-02-14 2 min read
Guides & How-Tos

Too much? Too little? How much information should I put into the consult request form?

A common question that we get from family physicians and nurse practitioners is how much information should be included in the consult request forms. We’ve spoken to specialists too, to get their take. Here’s what we’ve learned: Let the Consult Form Be Your Guide. The consult request forms are customized by the specialists. So any […]

2022-02-14 2 min read
Guides & How-Tos

5 Password tips for healthcare professionals

Good passwords are key to protecting sensitive information. You may be using passwords that seem to be strong and that fit those common password rules that websites force you into. But, how truly secure are your passwords?  You might be surprised to learn that most passwords under 9 characters in length can be easily broken […]

2022-01-27 4 min read
experience notifications
General Internal Medicine
Guides & How-Tos

Common Q’s: Internal Medicine Consults

Practitioners on Virtual Hallway spend a lot of time thinking how best to help their patients. We often get queries about what types of problems make a good consult request. Having effective consult requests can streamline the entire consultation process, allowing more quality time spent problem solving through the patient’s problem.  So what are some […]

2022-01-19 2 min read
congestive heart failure consultation
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