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Explore our library of insights, guides, and updates to help you get the most out of Virtual Hallway.

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90 items
Guides & How-Tos

Is my question appropriate for a phone consult?

This concern comes up a lot more from Family Physicians than it does from Specialists. In fact, depending on specialty, between 30-70% of all referrals sent for a traditional consult could be addressed by phone consults. However, what we also know is that there are many situations where a patient may not have been referred […]

2022-02-14 2 min read
Guides & How-Tos

Setting up a successful phone consult

There is no right way to complete a phone consult. Each physician will find a different way that works best for them, depending on their practice type and workflows.  Here are a few best practices we have heard from other Virtual Hallway physicians: Find a quiet space with good phone connection For your consult, you […]

2022-02-14 2 min read
Guides & How-Tos

Too much? Too little? How much information should I put into the consult request form?

A common question that we get from family physicians and nurse practitioners is how much information should be included in the consult request forms. We’ve spoken to specialists too, to get their take. Here’s what we’ve learned: Let the Consult Form Be Your Guide. The consult request forms are customized by the specialists. So any […]

2022-02-14 2 min read
Guides & How-Tos

5 Password tips for healthcare professionals

Good passwords are key to protecting sensitive information. You may be using passwords that seem to be strong and that fit those common password rules that websites force you into. But, how truly secure are your passwords?  You might be surprised to learn that most passwords under 9 characters in length can be easily broken […]

2022-01-27 4 min read
experience notifications
General Internal Medicine
Guides & How-Tos

Common Q’s: Internal Medicine Consults

Practitioners on Virtual Hallway spend a lot of time thinking how best to help their patients. We often get queries about what types of problems make a good consult request. Having effective consult requests can streamline the entire consultation process, allowing more quality time spent problem solving through the patient’s problem.  So what are some […]

2022-01-19 2 min read
congestive heart failure consultation
get notifications when you want them on Virtual Hallway
Guides & How-Tos

3 Ways to Make Notifications Work for You

Health care providers have busy days, with to-do lists that are pages long. Virtual Hallway can save you time through a notification system that allows you to adjust how and when you receive notifications about your consults. Here are a few reasons to consider using this feature: It saves you time. With notifications, you won’t […]

2022-01-17 2 min read
notifications the best consultation experience
Guides & How-Tos

Virtual health care solutions; utilizing both synchronous and asynchronous communication in a clinic setting.

With the explosion of virtual health care solutions, it is easy to get lost in what exactly it is different technologies offer. Each new solution has unique advantages, and each solution will impact different team members in different ways. Understanding what a new virtual health solution offers is key to its successful adoption.   Development of a telehealth strategy within clinics […]

2021-10-22 4 min read
VH Updates

How Does Virtual Hallway Protect Data?

Privacy and security are critical and Virtual Hallway was constructed with this in mind, every step of the way. We’ve implemented our processes to ensure that everything is kept safe and secure. Our privacy infrastructure was created in collaboration with top level security consultants. Here is a brief overview of key security features: Organizational Culture […]

2021-09-21 2 min read
Research & Reports

Nova Scotia’s rural communities struggling to attract mental health providers

Incentivizing Mental Health Providers to Offer Travelling Services   I hung up my phone after a long call with a clinic manager in a rural Nova Scotia community. She called to ask if I knew of any psychiatrists who would be available to work in her community one day a week. She pleaded, “We are desperate […]

Aug 2021
Research & Reports

Inter-Professional Phone Consults: Enhancing connectivity between primary and specialty care as the solution to specialist wait times.

Growing Waitlists in Canada  Long wait times for specialist consultation have been well documented in Canada. The median time from referral by a primary care practitioner to specialist intervention in Canada is 22.6 weeks. The length of the wait time for specialist consultation has increased by 184% between 1993 and 2020.[1]   There is variation between […]

Aug 2021
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