At Virtual Hallway, we are always striving to enhance the experience for our specialists and provide tools that make your work more efficient and impactful. That’s why we’re excited to introduce our newest feature: Resources.

What is Resources?

Resources is a dedicated space within our platform where you can view valuable materials such as papers, guidelines, diagrams, and other relevant information that were curated by specialists. These resources can be linked to specific consults or shared with the entire Virtual Hallway community, creating a curated library of medical knowledge accessible to all.

How Does It Work?

  1. Upload: After completing a consult, you have the option to upload any relevant resource directly to the case.
  2. Share: Choose to share the resource with the network, allowing others to benefit from the information.
  3. Access: Browse the Resources tab to discover a wealth of curated medical information, contributed by your peers.

Why Use Resources?

  • Enhance Your Consults: Provide comprehensive information that can help in decision-making and patient care.
  • Collaborate and Learn: Share your expertise and learn from the contributions of others in the community.
  • Stay Updated: Access the latest guidelines, research papers, and diagrams curated by specialists like you.

We believe that Resources will significantly enhance knowledge sharing and collaboration within our community, ultimately leading to better patient outcomes.

We're excited to introduce the Billing Export feature in Virtual Hallway, an essential tool for physicians who perform shadow billing. This feature enables you to generate a well-structured CSV file with all your necessary billing information.

Here's how to use it:

  • Sign in to your Virtual Hallway account and click on the 'Billing' tab.You'll find a table of all your consultations.
  • You can choose which consultations you want to include in your export by ticking the box beside each one. If you want to select all consultations, simply click the checkbox at the top left corner of the table.
  • Every consultation will show a status: 'Exported' or 'Ready'. An 'Exported' status means you've already exported that consultation's billing information before. A 'Ready' status indicates the billing information for that consultation hasn't been exported yet.
  • If you wish to only export new billing information, you can filter the table to show consultations with a 'Ready' status.
  • Once you've selected your consultations, hit 'Export' and your CSV file will start downloading instantly.

This new feature is designed to streamline your billing process, making it more efficient and less time-consuming. Enjoy your simplified billing experience with Virtual Hallway!

Streamline patient care and improve collaboration with fellow healthcare professionals

As a physician or nurse practitioner, you often face complex and challenging cases that require additional input from your peers. Virtual Hallway empowers you to seek this valuable expertise through peer-to-peer phone consults. Here are the top 10 indications for using these consults to enhance your practice and improve patient care:

  • Your patient is on a waitlist: Access expert advice to help manage your patient's condition while they wait for a specialist appointment.
  • You aren’t sure about a workup: Gain insights from colleagues to design the most effective diagnostic workup for your patient.
  • Your patient isn’t responding to treatment: Discuss alternative treatment strategies with experienced professionals to optimize patient outcomes.
  • You’re concerned you are missing something: Receive a second opinion to ensure you've considered all potential diagnoses and treatments.
  • You’re worried about your patient: Leverage the collective expertise of your peers to address your concerns and develop a tailored care plan.
  • Your patient wants to avoid travel: Facilitate remote consultations to save your patient time and resources without compromising their care.
  • You want to confirm a course of action already taken: Validate your approach by seeking input from others, reinforcing your confidence in your decision-making.
  • You wonder if there are new treatments available that you aren’t aware of: Stay up-to-date with the latest advances in medicine by discussing novel therapies with fellow healthcare professionals.
  • Review test results: Collaborate with experts to interpret complex test results and determine the most appropriate next steps.
  • Improve the quality of a referral: Enhance your referral process by discussing the case with a specialist beforehand, ensuring a smoother transition for your patient.

Harness the power of peer-to-peer phone consults to improve collaboration, streamline patient care, and optimize outcomes. By engaging with your colleagues in real-time, you can overcome challenges and stay at the forefront of medical practice.

Expert Physician Advisor Delivers Insightful Lecture on Navigating the World of Virtual Care

The landscape of healthcare is rapidly evolving, and virtual care is becoming an integral part of modern medical practice. Dr. Shirley Lee, a renowned physician advisor at the Canadian Medical Protective Association, recently delivered a captivating lecture on the medicolegal considerations for virtual care and hallway consults. Hosted by Virtual Hallway in a hybrid format, both in person and online, the session sparked engaging discussions and raised thought-provoking questions.

Watch our 1 min Hallway Pearl summary of the lecture

Dr. Lee highlighted several key points during her talk:

  1. The importance of obtaining verbal and explicit consent when conducting virtual care, ensuring that potential privacy risks and scope of practice issues are addressed and documented.
  2. Acknowledging the limitations of technology, such as the inferiority of photos compared to in-person assessments.
  3. Key virtual care considerations, including appropriate triaging, workflow and documentation, security of devices, accessibility and Wi-Fi, managing expectations and scope, addressing the needs of young, elderly, and vulnerable patients, and maintaining a consistent quality improvement process.
  4. Emphasizing the need for thorough documentation, which should comprise the format of assessment, context, limitations, and safe discharge and follow-up advice.
  5. The importance of documenting phone hallway consults between providers, including the name of the consultant, time of the call, advice received, patient safety concerns, and efforts made to contact the consultant.

Dr. Lee's insightful lecture not only provided valuable guidance for healthcare professionals navigating the world of virtual care but also sparked essential conversations on the topic. As a follow-up, Dr. Lee will be providing resources and articles that will be uploaded to the Virtual Hallway portal for further exploration.

Stay tuned for more updates on this crucial aspect of modern healthcare, and be sure not to miss future lectures and events hosted by the Virtual Hallway platform.

To view Dr. Lee’s lecture please login to your account under the Lectures Tab. 

Coming up will be Dr. Phil Tibbo’s lecture on Management of Early Psychosis and Schizophrenia, date to be announced soon!

Expert Physician Advisor Delivers Insightful Lecture on Navigating the World of Virtual Care

The landscape of healthcare is rapidly evolving, and virtual care is becoming an integral part of modern medical practice. Dr. Shirley Lee, a renowned physician advisor at the Canadian Medical Protective Association, recently delivered a captivating lecture on the medicolegal considerations for virtual care and hallway consults. Hosted by Virtual Hallway in a hybrid format, both in person and online, the session sparked engaging discussions and raised thought-provoking questions.

Dr. Lee highlighted several key points during her talk:

  • The importance of obtaining verbal and explicit consent when conducting virtual care, ensuring that potential privacy risks and scope of practice issues are addressed and documented.
  • Acknowledging the limitations of technology, such as the inferiority of photos compared to in-person assessments.
  • Key virtual care considerations, including appropriate triaging, workflow and documentation, security of devices, accessibility and Wi-Fi, managing expectations and scope, addressing the needs of young, elderly, and vulnerable patients, and maintaining a consistent quality improvement process.
  • Emphasizing the need for thorough documentation, which should comprise the format of assessment, context, limitations, and safe discharge and follow-up advice.
  • The importance of documenting phone hallway consults between providers, including the name of the consultant, time of the call, advice received, patient safety concerns, and efforts made to contact the consultant.

Dr. Lee's insightful lecture not only provided valuable guidance for healthcare professionals navigating the world of virtual care but also sparked essential conversations on the topic. As a follow-up, Dr. Lee will be providing resources and articles that will be uploaded to the Virtual Hallway portal for further exploration.

Stay tuned for more updates on this crucial aspect of modern healthcare, and be sure not to miss future lectures and events hosted by the Virtual Hallway platform.

To view Dr. Lee’s lecture please login to your account under the Lectures Tab.

Coming up will be Dr. Phil Tibbo’s lecture on Management of Early Psychosis and Schizophrenia, date to be announced soon!

Adjusting advance notice and consult duration

As a specialist, you can decide on the length of your consults as well as how far in advance practitioners must book.

To adjust these preferences:

  1. Click Preferences from the left-hand sidebar.
  2. To adjust consult duration, click the arrows up or down below the Consult Duration heading.
  3. To adjust the amount of time in advance practitioners can book with you, click the up or down arrows below the Consult Buffer heading to your preferred amount of time.
  4. Click Confirm Changes.

Changing your password

  1. Click Account.
  2. Click Security.
  3. Open the Password Settings tab.
  4. Enter your current password and your new password.
  5. Click Confirm Change Password.

Enabling 2FA

  1. Click Account.
  2. Click Security.
  3. Open the Two Factor Authentication tab.
  4. Toggle the Two Factor Authentication button to on.
  5. Confirm changes.

Adjusting Notifications

  1. Click Account.
  2. Click Notifications.
  3. Select or deselect the notifications you would like to receive. Note that you can customize each action or event and whether you receive notifications with email, SMS text message or both.
  4. When satisfied with you selections, click Confirm Changes.

Subscribing to your calendar

  1. Click Account.
  2. Click Notifications.
  3. Under the Subscribe to Calendar heading, select which calendar you would like to subscribe to. You can subscribe to the calendar on the device you are using, to your Google Calendar, or Outlook calendar. If you are using a different calendar you can click the Manually Subscribe button to copy a link which you can use to input into your calendar according to your calendar’s process.

Read more...

  1. Click Account.
  2. Click General.
  3. Scroll to the Public Profile Info heading.
  4. Write your biography into the box. Also add your University.
  5. Click Confirm Changes.
  1. Click Account.
  2. Click General.
  3. Scroll down to Upload Profile Picture or Select Avatar.
  4. To upload a profile picture select the Choose Profile Picture button and select the photo you would like to use. Alternatively, you can select an Avatar to use as your profile picture.
  5. Click Update Profile Picture (or if you chose an Avatar click Select Avatar).
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