In this short guide, you’ll learn how to setup your:
✅ Profile
✅ Account settings
✅ Availability
Your profile helps colleagues identify and connect to you as a person and helps ensure that you receive consult requests right in your wheelhouse.
✅ Upload a profile picture
Specialists with profile pictures get around 3x the consult requests. How to upload a profile picture...
✅ Update your bio
Write in the 1st person and keep it brief to help colleagues understand your background and training. If you have specific areas of interest or subspecialty training, include that here. How to add a bio to your profile...
Account settings allow you to personalize notifications, calendar sync, security and auto-fax options.
✅ Email and Text Notifications
Never miss a consult with automated email and text notifications. Learn more about how to make notification work for you.
Do you use a centralized calendar? If so, subscribe to your Virtual Hallway calendar to get your consults to appear in your calendar. Learn more about how to subscribe to your calendar.
We recommend using a strong password and enabling two factor authentication (2FA). Learn more about how how to reset your password and enable 2FA.
When you complete a consult report, opt into our auto-fax feature to have all information automatically faxed to your office staff. Learn more about how to set up auto fax.
Setting recurring availability that fits your regular schedule is an easy, “set-and-forget” way to provide sustainable access to primary care providers. You can also set availability on individual dates and times. Learn more about times that work well for phone consultations.
By opting into OnDemand booking, requesting physician can indicate they are open to receiving a call from you anytime prior to your scheduled consult. This popular feature gives you the freedom to take advantage of any window of time you have to complete a consult ahead of time. Learn more about this feature.
You can customize how much “buffer” time you require between when a consult is requested and the earliest it can be scheduled for. You can also customize the amount of time that a phone consult is booked for. Learn more about how to adjust your advance notice and consult duration settings.