Family Physicians: Consult with a Specialist on the Phone

Connecting Physicians

Virtual Hallway helps family physicians provide effective patient care by providing rapid specialist phone consults.
The Virtual Hallway System means:

No phone tag. Your call is scheduled according to YOUR schedule, so you don’t need to wait by the phone when you could be treating patients.

No need to bill. (We bill for you) We bill for your time providing your patient with excellent care. Yes, you get paid for the work you are doing.

No need to document. The specialist will document the call and the recommendations and send you a copy so you have more time in direct patient care.

Family Doctors: Stuck in your management of a patient? Need specialist advice? We can help.

Complete the online referral form
Schedule your call
Discuss the case with the specialist
That’s it.

How it Works


Nova Scotia Physicians: register for your private account with your email address and contact details.


You book your call with the specialist at a time that is convenient for you.


Send us your referral question using our encrypted email form.


The specialist calls you to discuss the case and provide advice.

Learn More

Yes. All of the communication of personal health information inputted into Virtual Hallway is protected with comprehensive security infrastructure and strict data policies. All personal health information is kept safe, secure and private. This includes:

• All personal health information on Virtual Hallway is stored in a secure Canadian data centre.
• Your data is protected with multiple layers of security, including leading 256-bit AES encryption technology.
• We regularly test our software and servers for security and quality.

Our Privacy Policy describes our commitments to your privacy and security. We want you to understand how your data may be collected and used, and how you can control and manage your privacy.
Family doctors are not limited in the number of consultations they can request. In fact, we encourage family doctors to consult when they are unsure about a case, or if they need advice. That’s why we are here. However, MSI will cover only 4 consultations per patient per year with a given specialty.
You control that. As part of the referral process, you book the date and time for the phone call with the specialist from a list of available times. Appointments within 24 hours are available, though if you prefer you can book appointments a month ahead of time.

For Primary 
Care Providers


For Health Care


Our Key Partners

Dalhousie University
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