Health care providers have busy days, with to-do lists that are pages long. Virtual Hallway can save you time through a notification system that allows you to adjust how and when you receive notifications about your consults. Here are a few reasons to consider using this feature:
With notifications, you won’t have to manually input reminders for when your phone call is scheduled. Virtual Hallway will notify you by email and/or text message 15 minutes before your consult, so that you won’t be caught off guard. Similar notifications were created for events such as when a referral is received as well as when a specialist completes a consult report. These notifications are useful for any provider, but especially those who participate in a lot of consults. You will be able to focus on your daily workflows while having peace of mind that you won’t miss a call.
Any notification system is only effective if it works with your workflow. That’s why we’ve enabled 12 different, yet easy customization options. If you work more through email, you can have your notifications go to your email. If you’re someone who works off of your cell phone, SMS messages might be for you. The bottom line is that seamlessly integrating notifications into your workflow will make the who consulting experience better.
We’ve all had the panic feeling when we realize we have forgotten an appointment. If we connect with the person later, we spend time apologizing, and run the risk of meeting at less opportune times, potentially impacting the quality of the call. The more positive the call is, the more likely it is that a plan for the patient will be created.
To customize your notifications simply log into your portal, click Account and then Notifications. From this menu you can select which notifications you would like to receive.